Player Safety · Control · Support

Responsible Gaming at Hibajii — Play Smart, Stay in Control

Hibajii is built for entertainment. We want every player in Bangladesh to enjoy the platform safely, within their means, and without it ever becoming a problem. This page explains the tools we provide, the warning signs to watch for, and how to get help if you need it.

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Self-Exclusion in Minutes
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Gambling should always be fun.
The moment it stops being fun,
it's time to use our tools.

At Hibajii, responsible gaming is not just a legal checkbox — it is a core part of how we operate. We genuinely care about the wellbeing of every player on our platform. Bangladesh has a growing online gaming community, and with that comes a responsibility to make sure the experience stays positive, controlled, and within healthy limits.

Gambling is a form of entertainment. Like any form of entertainment, it works best when you set boundaries. The problem is that those boundaries can blur over time — especially when you're on a losing streak and chasing losses, or when the excitement of a win makes you want to keep going past your budget. Hibajii's responsible gaming tools are designed to help you set those limits before you need them, not after.

This page covers everything: the tools available to you right now, how to recognise if gambling is becoming a problem, what to do if it is, and how Hibajii's support team can help. Read it once, bookmark it, and know that it's always here when you need it.

Player Protection Tools

Six Tools to Keep You in Control

All of these tools are available to every Hibajii player, free of charge, at any time. You don't need to be in crisis to use them — setting limits from day one is the smartest move.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your Hibajii wallet. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.

Session Time Limits

Choose how long you want each gaming session to last. When your time is up, Hibajii will notify you and give you the option to stop. You can set session limits from as little as 30 minutes up to several hours — whatever works for your routine.

Reality Checks

Enable regular on-screen reminders that show you how long you've been playing and how much you've wagered in the current session. These pop-ups are a simple but effective way to stay aware of your activity without breaking your flow.

Cool-Off Period

Need a short break without fully closing your account? A cool-off period lets you pause your account for 24 hours, 7 days, or 30 days. During this time, you cannot log in, deposit, or place bets. Your account and balance are preserved for when you return.

Self-Exclusion

If you feel that gambling is becoming a serious problem, self-exclusion lets you close your Hibajii account for a minimum of 6 months or permanently. Once activated, it cannot be reversed during the exclusion period. Contact [email protected] to request self-exclusion immediately.

Loss Limits

Set a maximum amount you are willing to lose over a given period. Once your loss limit is reached, Hibajii will prevent further wagering until the period resets. This is one of the most effective tools for keeping gambling within a budget you can genuinely afford.

Step-by-Step

How to Set Your Responsible Gaming Limits

Setting limits on Hibajii takes less than two minutes. Here's exactly how to do it from your account dashboard.

1
Log in to your Hibajii account Go to hibajii.com and sign in with your registered email and password. If you don't have an account yet, register first — it's free.
2
Open your Account Settings Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
3
Navigate to Responsible Gaming Find the "Responsible Gaming" tab in your settings panel. All available tools — deposit limits, session timers, cool-off, and self-exclusion — are listed here.
4
Choose and activate your preferred tools Select the limits you want to set, enter your preferred values, and confirm. Changes that reduce your limits take effect immediately.
5
Contact support if you need help If you can't find a setting or need to request self-exclusion urgently, email [email protected] or use the 24/7 live chat. We respond fast.
Good to know: Any limit you set that makes your account more restrictive takes effect immediately. Requests to increase a limit or remove a cool-off period are subject to a mandatory 24-hour waiting period — this is intentional, to give you time to reconsider.
Wallet Section
View your full deposit and withdrawal history, track spending patterns, and monitor your balance in real time from the Wallet page.
24/7 Live Support
Our support team is available around the clock. If you're struggling and need to talk to someone or activate a limit urgently, we're always here.
Email Support
For self-exclusion requests or sensitive responsible gaming matters, email us directly at [email protected]. All requests are handled confidentially.
Self-Assessment

Is Gambling Becoming a Problem?

Problem gambling doesn't always look dramatic. It often starts quietly — spending a little more than planned, thinking about gambling when you're not playing, or feeling irritable when you try to stop. The questions on the right are a simple self-check. If you answer "yes" to three or more, it's worth taking a step back and using Hibajii's responsible gaming tools, or speaking to a professional.

There is no shame in recognising a pattern early. In fact, catching it early is exactly what these tools are designed to help with. Responsible gaming is not about stopping fun — it's about making sure the fun stays in control.

If you answered yes to 3 or more questions, we strongly recommend activating a cool-off period or contacting our support team today.

Quick Self-Check

1
Do you spend more money on gambling than you originally planned to?
2
Have you ever borrowed money or sold something to fund gambling?
3
Do you find yourself thinking about gambling when you're doing other things?
4
Have you tried to cut back on gambling but found it difficult?
5
Do you gamble to escape stress, anxiety, or problems in your daily life?
6
Have you chased losses — kept playing to try to win back money you've lost?
7
Has gambling caused arguments or tension with family or friends?
8
Do you feel restless or irritable when you try to reduce or stop gambling?
Healthy Habits

Responsible Gaming Do's and Don'ts

These habits separate players who enjoy gambling long-term from those who run into trouble. Keep this list in mind every time you log in to Hibajii.

Do These Things

  • Set a budget before you start playing and stick to it no matter what.
  • Treat gambling as entertainment, not as a way to make money.
  • Take regular breaks — step away from the screen every hour.
  • Use Hibajii's deposit and session limits to enforce your own rules.
  • Keep track of how much time and money you spend each week.
  • Play when you're in a good headspace — relaxed and clear-minded.
  • Talk to someone you trust if gambling starts to feel stressful.
  • Use the cool-off feature if you feel like you need a break.

Avoid These Habits

  • Never chase losses — accept that losing is part of the game.
  • Don't gamble with money you need for rent, food, or bills.
  • Avoid gambling when you're drunk, stressed, or emotionally upset.
  • Don't borrow money from anyone to fund gambling sessions.
  • Never think of gambling as a reliable income source — it isn't.
  • Don't hide your gambling activity from family members.
  • Avoid playing for very long sessions without breaks.
  • Don't ignore the warning signs listed on this page.
Age Verification

Protecting Minors — 18+ Only

Hibajii is strictly an adult platform. You must be 18 years of age or older to register, deposit, and play. We verify the age of every player during the KYC process, and accounts found to belong to minors are closed immediately with all funds returned.

If you share a device with younger family members, we strongly recommend using your device's parental control features to prevent access to gambling websites. You should also never share your Hibajii login credentials with anyone, including family members.

If you suspect that a minor has accessed or registered on Hibajii, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act on any report without delay.

Parents and guardians: Consider using parental control software on shared devices to block access to online gambling platforms. Your Hibajii account password should be known only to you.
Play Responsibly with Hibajii

Ready to Play? Set Your Limits First.

The best time to set deposit limits and session timers is before you start playing — not after. Create your Hibajii account today, set your responsible gaming preferences from day one, and enjoy the platform the way it's meant to be enjoyed: safely and on your own terms.

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18+ only. Gambling can be addictive. Please play responsibly.